Responsible Gaming

At Pin-up, we strictly and exclusively support responsible gaming. We are committed to providing a healthy and positive environment for you to enjoy your gambling with us, and we want you to be aware of the social and financial risks associated with gambling.

Staying in Control

Gambling should be viewed as a pastime. Unfortunately, some people treat it as a source of income, which can cause emotional distress and financial damage. We want you to enjoy gambling, so we encourage you to consider the following points:

When playing for real money, know when to stop. Remember that this is a hobby, not a job:
Avoid losing streaks, there will always be another day.
Bet only when you can cover your losses.
Keep track of the time and amount of money you spend.
If you think your habit is out of control, contact our support team.

Upon request, we will temporarily suspend your account to give you a break.

Do you feel you are losing control?

If you are concerned that gambling is having a negative impact on your life, the following questions may help you assess your situation:

Does gambling keep you from attending work or school?
Do you gamble for fun or to escape boredom?
Has anyone expressed concerns about your gambling habits?
Have you felt disconnected from friends and family because of gambling?
Have you ever lied about how much money you spend on gambling?
Have you ever lied or stolen to get money for gambling?
Do you feel like you neglect the essentials so you can spend more money on gambling?
Do you gamble until you lose all your money?
After losing, do you feel the compulsive need to recoup your losses as soon as possible?
Do you gamble when you feel upset or depressed?
Have you felt depressed after a run of bad luck or even had suicidal thoughts?
Do frustrations or disappointments make you want to gamble?
Does gambling make you depressed or even suicidal?

Each positive answer to these questions could indicate a problem with your gambling habits. Seriously consider quitting gambling or seeking professional help.

Self-exclusion

If you feel the need to take a break from gambling, there is the option of a voluntary lockout. This means that your account will be banned for a set or indefinite period of time, and you will not be able to use it until the ban ends. To activate the voluntary lockout, please write to us via the website support chat.

To reactivate the account, you must send a written request. Write to us via the website chat if you wish to cancel the voluntary account block and your profile will be unblocked as soon as possible.

Gambling Addiction Treatment

GambleAware offers assistance and help to avoid problems with gambling habits. For more information, visit http://about.gambleaware.org.

GamCare, the leading authority on providing advice, counseling and assistance on the social impact of gambling, is available at: www.gamcare.org.uk. Its confidential helpline is available on 0845 6000 133. Residents outside the UK can contact GamCare for information on international support organizations.

Gamblers Anonymous is a community of people who share their experiences and solve compulsive gambling problems. There are regional groups around the world. The Gamblers Anonymous international service website is at: www.gamblersanonymous.org.

Gambling Therapy offers support and counseling to anyone negatively affected by gambling. Gambling Therapy team members operate from both UK and international locations. The website is available at: www.gamblingtherapy.org.

Internet Access Restrictions

Several software applications allow you to limit or block access to certain websites. This type of software can help parents prevent their children from accessing gambling sites. If you share your computer with minors or people who have requested self-exclusion from gambling sites, consider parental filtering solutions such as:

Be aware that anyone under the age of 18 found using the site will lose all of their winnings and their information will be passed on to the authorities.